Building further on the notion of transparency

by Patrik Hiselius, TeliaSonera

On Tuesday this week, October 20th, TeliaSonera published both its first mid-year Sustainability Update, as well as its third Law Enforcement Disclosure Report (previously named Transparency Report).


A main purpose of the Telecommunications Industry Dialogue (ID) is shared learning. Members of the ID, presently nine telcos, meet regularly to share experience, ideas and tools in our joint efforts to respect and support freedom of expression and privacy of customers. Inspired by shared learnings through the ID including with external stakeholders, and committed to transparency, TeliaSonera this week published its third transparency report – developing further transparency reporting contexts and contents.

Sustainability ‘Transparency Reports’, although a general term, have so far mostly covered surveillance issues. TeliaSonera has now published a broader transparency report, adding transparency regarding our work on anti-bribery and corruption, customer privacy, responsible procurement and occupational health and safety. The report has been audited and therefore qualifies as a mid-year sustainability update. From now on TeliaSonera will report on sustainability on a six-month basis.

In the sustainability update, TeliaSonera has included statistics on the number of law enforcement surveillance requests in nine of TeliaSonera’s markets: Denmark, Estonia, Finland, Georgia, Moldova, Nepal, Norway, Spain and Sweden. The statistics have been audited by TeliaSonera’s regular auditors, just like the company’s financial reports. This Law Enforcement Disclosure Report includes more context, including information on unconventional requests and demands, laws providing governments with direct access, and case studies.

We look forward to continuing to build on the notion of transparency both within the ID and together with ID with the wider external stakeholder community.



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Lisl Brunner

Lisl Brunner is the Facilitator for the Telecommunications Industry Dialogue. Prior to this role, Lisl spent five years as a staff attorney at the Inter-American Commission on Human Rights. She is a fluent Spanish speaker and holds a law degree from the University of Pittsburgh and a Bachelor’s degree from the College of William & Mary.

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