The Telecommunications Industry Dialogue meets in New York


As part of its quarterly Board meeting in New York, the Telecommunications Industry Dialogue will hold a roundtable discussion with stakeholders on Tuesday, January 19, 2016.

The Telecommunications Industry Dialogue is a group of telecommunications operators and vendors who jointly address freedom of expression and privacy in the context of the UN Guiding Principles on Business and Human Rights. The companies that are currently participating in the Industry Dialogue are Alcatel-Lucent, AT&T, Millicom, Nokia, Orange, Telefonica, Telenor Group, TeliaSonera, and Vodafone Group. These companies have a global footprint, providing telecommunications services and equipment to consumers, businesses, and governments in nearly 100 countries worldwide. It is based on a set of Guiding Principles which explore the interaction and boundaries between a government’s duty to protect human rights and the corporate responsibility of telecommunications companies to respect human rights. Through their participation in the Industry Dialogue, companies share best practices and tools for implementing the Guiding Principles into their company operations.

In July of 2015, the Industry Dialogue made available an online resource describing some of the most important powers available to government authorities seeking to access communications and to restrict the content of communications. This is an opportunity to discuss whether this resource is useful to civil society organizations, academics, investors, and to determine how the Industry Dialogue can take this work forward. Companies will also share examples of the challenges they have faced with regard to government demands to restrict content and how they have implemented the Guiding Principles in these situations. Discussion will take place under the Chatham House rule, and we welcome stakeholders’ questions and perspectives on how the Industry Dialogue can continue to lead the telecommunications sector in embedding respect for freedom of expression and privacy.

Remarks by:
• Jeffrey Dygert, Executive Director, Public Policy, AT&T
• Milka Pietikainen, Vice President for Corporate Responsibility, Millicom
• Patrik Hiselius, Senior Digital Rights Advisor, TeliaSonera
• Eduardo Puig, Director, Stakeholder Engagement & Reporting, Telefonica

For more information, contact lbrunner [at]


Industry Dialogue Quarterly Meeting in London

On July 1-2, Nokia hosted the Industry Dialogue’s quarterly face-to-face meeting at its London offices.  The meeting offered the opportunity for companies to share learning and to discuss the way forward with representatives of the Global Network Initiative.


The Industry Dialogue also took the opportunity to share its new Resource on Country Legal Frameworks with a group of expert stakeholders.  ID companies learned how some experts are currently using the resource and received recommendations on how it might be updated and expanded upon in the future.



Industry Dialogue companies present their work at GES Investment seminar in London

On May 28, 2015, Milka Pietikainen (Millicom) and Patrik Hiselius (TeliaSonera) presented their companies’ approach to respecting freedom of expression and privacy and highlighted the work of the Telecommunications Industry Dialogue at an event hosted by GES Investment Services in London.  The event sought to inform the group of 25 investors and company representatives in attendance of the challenges facing telecommunications operators in their global operations.

Milka and Patrik discussed the specific challenges that their companies’ operating environments present with regard to government demands that may be inconsistent with international human rights standards on freedom of expression and privacy.  They explained how each company’s policies and procedures aim to meet these challenges, as well as how they have benefitted from building leverage around respect for human rights in the telecommunications sector.  A lively question and answer session followed the presentation.

For more insights into how companies participating in the Industry Dialogue are meeting challenges related to freedom of expression and privacy, read our 2015 Annual Report.

Telecommunications Industry Dialogue Conversation with Stakeholders

Tuesday, April 14, 2015

As part of the Telecommunications Industry Dialogue’s quarterly face-to-face meeting in Paris, it will hold a roundtable discussion for stakeholders exploring how its participating companies have embedded respect for freedom of expression and privacy into their operations and the role that companies should play in facing new challenges in these areas.

Industry Dialogue Quarterly Meeting

Monday, April 13, 2015 to Tuesday, April 14, 2015

Alcatel-Lucent will host the Industry Dialogue’s quarterly face-to-face meeting in Paris, which will include shared learning sessions, a space for discussion with the Global Network Initiative, and a roundtable discussion with local stakeholders examining how participating companies are implementing the ID Principles.


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